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Busi­ness Sys­tem and Notion Con­sul­tan­cy

Building AI-Centric Organisations.

Killing Duct-Taped Tech.

AI is rewriting how organisations operate—
and organisations held together by duct-taped tech won’t survive the shift.

Uh oh, some­one’s fed up
with duct-taped tech

We serve estab­lished

Professional Services

Where one per­son leav­ing would break every­thing and now lim­its your team to act inde­pen­dent­ly.

Tech and SaaS

Where the ops was built for 5 peo­ple — not 50 and now lim­its your growth.

Find out how much you are losing
through duct-taped tech

Duct tape made you fast. Now it’s a drag.

You did the hard part. You found product–market fit.
You hired smart peo­ple. Rev­enue grew.

On paper, it looks sol­id. But behind the scenes? You’ve hit a new ceil­ing.

  • The real knowl­edge lives in a few heads — and they’re over­loaded. Or gone.

  • Tools mul­ti­plied fast. Struc­ture didn’t. Now infor­ma­tion hides in five places.

  • Some clients get white-glove treat­ment. Oth­ers fall through cracks.

  • Your team works hard. Too hard. And still things move slow­er than they should.

  • New hires take ages to get onboard or are left alone find­ing their way.
  • You have a sys­tem — tech­ni­cal­ly. But it depends on mem­o­ry, good­will and Slack archae­ol­o­gy.

This is a system maturity problem.

What got you here won’t get you to the next lev­el. And duct-tape tech doesn’t scale.

Our services for fast growing teams

System Architect in Residence

DFY OPS sys­tem build. For founders not want­i­ng to get too deply involved with build­ing their oper­a­tional struc­tures.

The System Transformation

DWY Notion sys­tem build. A guid­ed trans­for­ma­tion build­ing your oper­a­tional sys­tem. And ready for Notion AI and strate­gic AI imple­men­ta­tions.

Sup­port exist­ing work­spaces and builders who want expert eyes with­out full imple­men­ta­tion.

What is System 🧠 Smart

A busi­ness sys­tems con­sul­tan­cy that has helped fast-grow­ing busi­ness­es reclaim con­trol of their oper­a­tions, by dis­olv­ing siloed infor­ma­tion, iden­ti­fiy­ing work­flow bot­tle­necks, design­ing inte­grat­ed sys­tems, and align­ing teams.

AI is rewrit­ing how organ­i­sa­tions operate—and many are strug­gling to keep up. At its core, this shift demands aware­ness, trans­paren­cy, and access to infor­ma­tion. Organ­i­sa­tions held togeth­er by duct-taped sys­tems won’t sur­vive it.

Unlike most Notion consultants—who are main­ly tool enthu­si­asts or sell quick-fix templates—I design smart sys­tems that hold up when things scale, teams grow, and AI reshapes the land­scape.

I’ve been preach­ing this for years:

Don’t just do the work. Think about how the work works.
Trans­late it into sys­tems and con­nect every­thing as much as you can.

1st DACH Cer­ti­fied Part­ner in 2021 &
24th of 130+ inter­na­tion­al­ly.

Clea Hernandez

Founder of Mytho­graph

It’s the best imme­di­ate ROI I’ve ever got­ten for my busi­ness.

My approach is shaped by 30+ years of design­ing and opti­miz­ing sys­tems in high-trust envi­ron­ments — from CRM archi­tec­ture at the Swiss Stock Exchange to work­flows in pri­vate equi­ty, city gov­ern­ment, and fast-mov­ing ser­vice busi­ness­es.

I don’t just focus on the tool.

At the cen­ter of my approach is a pro­pri­etary frame­work — the 3 Types of Knowl­edge — paired with a clear phi­los­o­phy for build­ing AI-cen­tric organ­i­sa­tions from the ground up.

Read my sto­ry

As seen on

What others are saying

Your 1st step: Quantify the mess

A free diagnostic series reveals how much and where.

Find out what it’s real­ly cost­ing you to keep things as they are.

Hey, I’m Natascha Buck

Founder of System 🧠 Smart

Fluent in English, German 🇩🇪, Swiss German 🇨🇭
— fluent in Notion, chaos-to-order transformations, and asking for baguettes in French 🥖.

Notion Certified Consultant since 2021. 1st in DACH, 24th of 130+ internationally.

Polymath at heart 🩷 and loves pink.

The Building Journey of System Smart

Ear­ly 2000
Self-taught Pro­gram­ming

Natascha taught her­self to pro­gram sys­tems with File­Mak­er. A nocode prod­uct of Apple Inc. that still exists today and peo­ple wis­per that Apple uses File­Mak­er for their inter­nal oper­a­tions.

Ear­ly 2000
Issue & expense track­ing sys­tem & Lions Club mem­ber CRM

Work­ing for a local trades craft busi­ness, run­ning IT and phone cabling projects, we need­ed a sys­tem to track orders for phone num­bers and expens­es for our employ­ees.

The man­u­al process was com­plete­ly replaced by cen­tral doc­u­men­ta­tion, print-outs for infor­ma­tion pur­pos­es or order­ing via fax (oh, the old times).

Get more back­ground infor­ma­tion about this over at My Sto­ry.

My boss used to be a mem­ber at the Rotary and Lions Club and asked me if I could build him a mem­ber man­age­ment sys­tem, because he head­ed the local chap­ter and want­ed an eas­i­er way to get in touch with its mem­bers.

That was ages before Lions Club built their own inter­na­tion­al mem­ber direc­to­ry — which makes it easy to get in touch with any­one world­wide.

2000 — 2007
Build­ing CRM @ Swiss Stock Exchange

Built a mar­ket­ing CRM for the New Mar­ket team who attract­ed new IPOs for that seg­ment, imple­ment­ed it with teams in Zurich and Lon­don.

Lat­er migrat­ed data into new com­pa­ny-wide sys­tem and got pro­mot­ed to the 1st CRM Ana­lyst at SWX Stock Exchange. Train­ing com­pli­ance and new users in Lon­don and Zurich.

2007 — 2011
Build­ing Pri­vate Equi­ty Investor CRM

Build­ing a investors CRM to track inter­ac­tions with poten­tial and exist­ing investors, fund invest­ments and run full-sto­ry reports with one click.

This allowed the sales team to pre­pare for their invest­ment sales cycles or employ­ees to get up to speed when look­ing after investors dur­ing our gen­er­al assem­bly events (which I’ve also organ­ised).

2013 — 2017
Build­ing a polit­cal issue track­ing sys­tem

The munic­i­pal coun­sal pro­pos­es changes or raise requests to the admin­is­tra­tion. Depend­ing on the type of request, the lead times for answer­ing or imple­ment­ing them var­ied (6 months — 5 years). Those need­ed to be tracked through the dif­fer­ent teams by the head of a depart­ment to assure tim­ley replies.

Built a issue track­ing sys­tem for every type of request and abil­i­ty to issue sta­tus reports over all pend­ing items at any moment (print outs).

2011 — 2019
My first busi­ness, build­ing pric­ing and cake pro­duc­tion sys­tem

Fleur de Sucre orig­i­nal­ly start­ed as a cre­ative out­let and became a pro­fes­sion­al hob­by, once peo­ple dis­cov­ered my cre­ations and ordered their cus­tom made wed­ding cakes.

This increased the need for a stream­lined quot­ing sys­tem and cake pro­duc­tion sys­tem.

New to this indus­try, I had to first find out what went into pric­ing and then how pro­duc­tion line is best planned. All run from my own kitchen.

Check out my old cre­ations over at Insta­gram.

2019
The piv­otal moment

Late 2019 I dis­cov­ered Notion and was imme­di­at­ley smit­ten by the tool. The sim­i­lar­ties to File­Mak­er were so obvi­ous, I could imme­di­ate­ly relate to the tool and start build­ing sys­tems.

2020
Build­ing 1st Notion Wed­ding Plan­ner Sys­tem

Build­ing on top of my knowl­edge about the wed­ding indus­try, my first paid tem­plate was to cre­ate a wed­ding plan­ning sys­tem with Notion. Also designed the look and web­site for the tem­plate.

Check it out over at Notion Wed­ding Plan­ner.

2021
The invi­ta­tion

Ear­ly 2021 my Notion work got noticed by Notions com­mu­ni­ty man­ag­er and was asked to become a Notion Ambas­sador. Became in Feb­ru­ary Switzer­lands first Notion Ambas­sador.

 

2021
The Cer­ti­fi­ca­tion

Hav­ing access to an elite group of ear­ly Notion Ambas­sadors, I’ve found my tribe. This inspired me to go for a Notion cer­ti­fi­ca­tion and mid 2021 became the first Ger­man-speak­ing Notion Cer­ti­fied Con­sul­tant and the 24th (out of 130+ today) world­wide.

The Notion Cer­ti­fied Con­sul­tant pro­gram was then lat­er replaced by the Notion Con­sult­ing Part­ner pro­gram.

2023
Build­ing the LLC

Ear­ly 2023 I’ve found­ed my LLC called Asynch Works GmbH, cre­at­ed the brand Natascha Buck Con­sult­ing and built the first Ger­man speak­ing Notion learn­ing resource: Der Notion Almanach.

2023
Expand Build­ing Capa­bil­i­ties: Automa­tion

Build­ing con­nect­ed sys­tems in Notion meant that the tech­ni­cal lim­i­ta­tion of the tool, every tool has that, became more appar­ent and I want­ed to solve work­flow issues for my clients beyond Notion.

I do believe that Notion can become the infor­ma­tion hub of a com­pa­ny, but for that it should be able to receive data from out­side sources or receive them. Instead of hav­ing a human do laborous copy/paste, let’s have automa­tions built that can do that instead.

I start­ed to teach myself how to pro­gram automa­tions with Make, to achieve smoother work­flows and increase data acces­si­bil­i­ty.

 

 

2023 — 2024
Build­ing Pro­duc­tised Ser­vices

With the increas­ing demand, my ser­vices need­ed to be stream­lined — sim­il­iar to the cake pro­duc­tion — I need­ed to build a pro­duc­tion line.

2025 — today
Build­ing Sys­tem Smart

Fol­low­ing the pro­duc­ti­sa­tion jour­ney, ear­ly 2025 made me realise that I want­ed to build AI-cen­tric organ­i­sa­tions and that my pri­or brand Natascha Buck Con­sult­ing was too nar­row with serv­ing only Ger­man-speak­ing clients.

This led me to cre­ate SystemSmart.io to serve fast-grow­ing teams strug­gling with keep­ing up with every­thing and try­ing to keep up with the advance­ments of AI capa­bil­i­ties.

Today, our main offer is The Sys­tem Trans­for­ma­tion.